Privacy Policy
Last updated: 05/15/2025
At Terraflos (hereinafter referred to as the "Company," "we," or "our"), we value and protect the privacy of our users and visitors. This Privacy Policy describes how we collect, use, disclose, and protect the personal data we obtain through our website (together, the "Services").
Data Controller
The entity responsible for the collection and processing of personal data is Terraflos. In our operations, we are committed to complying with applicable data protection regulations.
Data we collect
We can collect and process the following types of personal data:
Contact information
For example, name, email, or any other information that the user decides to provide us when filling out forms on the site.
Browsing data
Technical information collected through cookies or other similar technologies (IP address, browser type, date and time of access, pages visited, etc.).
Data provided voluntarily
Any additional information that the user decides to share with the Company through surveys, comments, or inquiries.
Usage data
Information about how users interact with our website (frequency of visits, most consulted sections, etc.).
Purposes of Processing
Personal data will be used for:
Provision and improvement of Services
Manage the proper functioning of the website and improve its features.
Communications
Send information or respond to inquiries, as long as the user has expressed a legitimate interest or consent to receive such communications.
Analysis and statistics
Analyze usage trends and user preferences to optimize content and browsing experience.
Legal compliance
Meet legal or regulatory requirements, as well as obligations arising from applicable data protection regulations.
Legal Basis for Processing
Depending on the applicable regulations, the processing of personal data is based on:
The user's consent when required (for example, to receive promotional communications).
The execution of a contract or the application of pre-contractual measures at the request of the data subject.
The compliance with legal obligations to which the Company is subject.
Legitimate interest for the protection of security, enhancement of user experience, and prevention of fraud.
Data Conservation
Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected. Once it is no longer relevant, it will be securely blocked or deleted in accordance with current legislation.
Data Disclosure
Personal data will not be disclosed to third parties, except in the following cases:
Service providers
We may share information with technology providers acting on our behalf to fulfill legitimate purposes or to improve the quality of the Services.
Legal compliance
When there is a legal obligation to disclose the data or a requirement from the competent authorities.
User Rights
According to the applicable regulations, users can exercise the following rights regarding their personal data:
Access
Request information about the personal data processed.
Rectification
Modify inaccurate or incomplete data.
Suppression
Request the deletion of data when it is no longer necessary for the originally intended purposes.
Opposition
Opposing the processing of data under certain circumstances.
Limitation of treatment
Restrict the use of personal data in specific cases.
Portability
Receive your data in a structured and commonly used format.
Withdraw consent
When the treatment is based on that consent.
To exercise these rights, users may do so through the contact means provided on the website or the channels enabled for this purpose.
Use of Cookies
We use cookies and similar technologies for analysis, improving the browsing experience and, where appropriate, to display advertising tailored to the user's interests.
The visitor can configure their browser to reject cookies or delete existing ones, although this may affect the proper functioning of some sections of the website.
Safety Measures
We have adopted appropriate technical and organizational security measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. Nevertheless, no system is completely secure, so we cannot guarantee absolute security of the information.
Changes to the Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices or to comply with applicable laws. The date of the last revision will be indicated at the beginning of this document. We recommend reviewing this section regularly to stay informed about how we protect your data.
Applicable Law and Jurisdiction
This Privacy Policy is governed by the legislation of the jurisdiction in which the Company conducts its main activities. Any dispute arising from the application or interpretation of this Policy will be resolved in accordance with those laws.
![](data:image/svg+xml,<svg display="block" role="presentation" viewBox="0 0 40 10" xmlns="http://www.w3.org/2000/svg"><path d="M 0.448 2.174 L 1.368 2.174 C 2.704 2.174 2.576 1.005 2.18 0.674 C 1.969 0.499 1.664 0.447 1.368 0.447 L 0.448 0.447 Z M 7.291 3.769 C 5.111 3.769 4.645 0.888 6.523 0.149 C 7.964 -0.418 9.503 0.711 9.193 2.277 C 9.015 3.182 8.205 3.769 7.291 3.769 Z M 7.291 3.348 C 9.101 3.348 9.338 0.799 7.598 0.456 C 6.212 0.184 5.32 1.659 6.04 2.719 C 6.319 3.13 6.796 3.348 7.291 3.348 Z M 11.215 3.635 L 11.215 0.14 C 11.215 0.08 11.264 0.032 11.325 0.032 L 11.512 0.032 C 11.555 0.032 11.593 0.057 11.609 0.094 L 13.11 2.668 L 14.606 0.087 C 14.627 0.052 14.664 0.034 14.701 0.034 L 14.888 0.034 C 14.948 0.034 14.997 0.082 14.997 0.142 L 14.997 3.637 C 14.997 3.697 14.948 3.745 14.888 3.745 L 14.67 3.745 C 14.61 3.745 14.561 3.697 14.561 3.637 L 14.561 0.98 L 13.257 3.217 C 13.237 3.252 13.2 3.27 13.163 3.27 L 13.051 3.27 C 13.008 3.27 12.971 3.245 12.954 3.21 L 11.653 0.993 L 11.653 3.637 C 11.653 3.697 11.604 3.745 11.544 3.745 L 11.321 3.745 C 11.261 3.745 11.212 3.697 11.212 3.637 Z M 20.308 2.745 L 18.372 2.745 L 17.94 3.679 C 17.922 3.719 17.883 3.742 17.841 3.742 L 17.604 3.742 C 17.543 3.742 17.494 3.694 17.494 3.634 C 17.494 3.615 17.499 3.597 17.508 3.582 L 19.133 0.094 C 19.152 0.054 19.191 0.03 19.233 0.03 L 19.455 0.03 C 19.502 0.03 19.543 0.06 19.558 0.102 L 21.177 3.589 C 21.202 3.642 21.177 3.707 21.123 3.732 C 21.108 3.739 21.092 3.742 21.077 3.742 L 20.835 3.742 C 20.788 3.742 20.747 3.712 20.732 3.67 L 20.306 2.745 Z M 18.559 2.339 L 20.121 2.339 L 19.34 0.644 Z M 24.277 2.174 L 25.196 2.174 C 26.532 2.174 26.404 1.005 26.009 0.674 C 25.795 0.497 25.49 0.447 25.196 0.447 L 24.277 0.447 Z M 26.315 3.695 L 25.498 2.568 C 25.402 2.579 25.301 2.586 25.195 2.586 L 24.275 2.586 L 24.275 3.635 C 24.275 3.695 24.226 3.744 24.165 3.744 L 23.938 3.744 C 23.877 3.744 23.828 3.695 23.828 3.635 L 23.828 0.14 C 23.828 0.08 23.877 0.032 23.938 0.032 L 25.193 0.032 C 26.019 0.032 26.714 0.429 26.714 1.308 C 26.714 1.857 26.443 2.246 25.938 2.458 L 26.743 3.572 C 26.778 3.62 26.767 3.689 26.718 3.722 C 26.699 3.735 26.676 3.742 26.654 3.742 L 26.401 3.742 C 26.364 3.742 26.33 3.724 26.31 3.694 Z M 2.487 3.695 L 1.67 2.568 C 1.574 2.579 1.472 2.586 1.366 2.586 L 0.446 2.586 L 0.446 3.635 C 0.446 3.695 0.398 3.744 0.337 3.744 L 0.109 3.744 C 0.049 3.744 0 3.695 0 3.635 L 0 0.14 C 0 0.08 0.049 0.032 0.109 0.032 L 1.365 0.032 C 2.19 0.032 2.886 0.429 2.886 1.308 C 2.886 1.857 2.615 2.246 2.109 2.458 L 2.915 3.572 C 2.95 3.62 2.938 3.689 2.889 3.722 C 2.871 3.735 2.847 3.742 2.825 3.742 L 2.573 3.742 C 2.535 3.742 2.502 3.724 2.482 3.694 Z" fill="rgb(255, 255, 255)" height="3.7688157337113033px" id="Pmp8LwjfB" transform="translate(13.236 3.017)" width="26.76359547762138px"/><path d="M 1.231 5.447 C 1.034 5.956 0.328 6.022 0.013 5.799 C 0.229 5.327 0.795 5.128 1.231 5.447 Z M 9.641 5.675 C 9.228 6.039 8.57 5.777 8.395 5.435 C 8.806 5.113 9.4 5.195 9.641 5.675 Z M 9.619 3.382 C 9.298 3.825 8.598 3.714 8.351 3.418 C 8.679 3.015 9.279 2.964 9.619 3.382 Z M 8.738 3.747 C 8.72 4.618 7.695 5.1 7.099 4.931 C 7.165 4.106 7.908 3.503 8.738 3.747 Z M 8.556 1.652 C 8.807 2.137 8.388 2.704 8.009 2.786 C 7.798 2.312 8.026 1.762 8.556 1.652 Z M 7.663 2.446 C 7.704 3.098 6.966 3.518 6.511 3.428 C 6.509 2.808 7.028 2.312 7.663 2.446 Z M 6.14 0.901 C 6.735 1.605 6.26 2.689 5.67 2.964 C 5.145 2.264 5.312 1.278 6.14 0.901 Z M 5.945 0 C 6.112 0.52 5.603 1.009 5.215 1.029 C 5.087 0.527 5.404 0.022 5.945 0 Z M 4.392 1.159 C 4.009 1.094 3.563 0.549 3.79 0.052 C 4.326 0.137 4.579 0.676 4.392 1.159 Z M 3.696 3.125 C 3.209 2.729 2.924 1.431 3.541 0.716 C 4.227 1.258 4.248 2.402 3.696 3.125 Z M 2.822 3.994 C 2.454 3.87 2.1 3.26 2.405 2.806 C 2.919 2.974 3.084 3.547 2.822 3.994 Z M 1.843 2.312 C 1.644 1.984 1.772 1.291 2.301 1.139 C 2.584 1.597 2.336 2.139 1.843 2.312 Z M 0.522 2.441 C 1.073 2.414 1.42 3.026 1.341 3.402 C 0.817 3.397 0.404 2.964 0.522 2.441 Z M 5.542 4.674 C 5.546 4.706 5.537 4.736 5.522 4.761 C 5.456 5.056 5.401 5.395 5.36 5.777 C 5.305 6.298 5.278 6.897 5.288 7.57 C 5.288 7.627 5.269 7.801 5.18 7.984 C 5.145 8.058 5.098 8.136 5.037 8.209 C 5.13 8.285 5.249 8.343 5.399 8.37 C 5.527 8.251 5.605 8.054 5.648 7.814 C 5.686 7.612 5.701 7.382 5.701 7.142 C 5.697 7.12 5.696 7.1 5.694 7.078 C 5.67 6.738 5.712 6.423 5.805 6.119 C 5.896 5.821 6.038 5.534 6.218 5.247 C 6.292 5.128 6.356 4.976 6.425 4.811 C 6.722 4.102 7.126 3.133 9.097 2.587 C 9.175 2.566 9.255 2.611 9.277 2.689 C 9.299 2.766 9.254 2.846 9.175 2.868 C 7.342 3.375 6.968 4.269 6.695 4.923 C 6.649 5.033 6.605 5.137 6.558 5.232 C 6.732 5.22 6.893 5.215 7.042 5.218 C 7.389 5.195 7.744 5.147 8.078 5.045 C 8.603 4.883 9.082 4.583 9.407 4.012 C 9.447 3.942 9.537 3.919 9.606 3.957 C 9.677 3.997 9.7 4.086 9.661 4.154 C 9.293 4.8 8.753 5.138 8.164 5.32 C 8.071 5.348 7.977 5.373 7.881 5.393 C 8.186 5.549 8.384 5.805 8.491 6.194 C 8.512 6.271 8.465 6.351 8.388 6.373 C 8.31 6.394 8.229 6.348 8.208 6.271 C 8.113 5.927 7.935 5.719 7.652 5.61 C 7.486 5.547 7.288 5.514 7.048 5.507 C 6.841 5.52 6.637 5.527 6.442 5.53 L 6.381 5.535 C 6.253 5.755 6.152 5.976 6.083 6.203 C 6.021 6.408 5.984 6.618 5.979 6.84 C 5.984 6.853 5.985 6.866 5.985 6.882 C 5.987 6.962 5.989 7.04 5.989 7.117 C 6.012 7.27 6.086 7.427 6.199 7.544 C 6.305 7.654 6.447 7.727 6.614 7.727 L 8.421 7.727 C 8.502 7.727 8.568 7.792 8.568 7.872 C 8.568 7.953 8.502 8.018 8.421 8.018 L 6.614 8.018 C 6.359 8.018 6.145 7.907 5.987 7.744 C 5.977 7.734 5.967 7.722 5.957 7.711 C 5.95 7.764 5.942 7.816 5.933 7.866 C 5.896 8.063 5.839 8.239 5.751 8.385 L 7.697 8.385 C 7.778 8.385 7.844 8.45 7.844 8.53 C 7.844 8.61 7.778 8.675 7.697 8.675 L 5.581 8.675 C 5.192 8.675 4.926 8.53 4.742 8.336 L 4.725 8.318 L 4.722 8.315 C 4.722 8.315 4.715 8.306 4.712 8.303 C 4.425 7.973 4.378 7.519 4.375 7.409 C 4.365 6.905 4.329 6.421 4.242 5.966 C 4.154 5.517 4.016 5.095 3.797 4.706 L 3.725 4.578 C 3.024 3.337 2.345 2.132 2.724 0.41 C 2.741 0.332 2.818 0.282 2.897 0.299 C 2.977 0.315 3.027 0.392 3.01 0.47 C 2.725 1.767 3.089 2.769 3.591 3.73 C 3.999 3.18 4.27 2.612 4.427 2.06 C 4.611 1.411 4.636 0.782 4.535 0.222 C 4.521 0.143 4.574 0.068 4.654 0.053 C 4.734 0.04 4.809 0.092 4.825 0.172 C 4.932 0.772 4.906 1.446 4.71 2.139 C 4.535 2.759 4.222 3.397 3.745 4.012 C 3.822 4.154 3.901 4.294 3.982 4.436 L 4.055 4.564 C 4.291 4.983 4.439 5.433 4.531 5.911 C 4.622 6.381 4.66 6.88 4.67 7.402 C 4.67 7.475 4.698 7.744 4.841 7.983 C 4.87 7.941 4.894 7.899 4.914 7.859 C 4.98 7.722 4.995 7.609 4.993 7.572 C 4.983 6.885 5.012 6.276 5.067 5.745 C 5.111 5.337 5.172 4.973 5.242 4.658 C 5.204 4.332 5.146 3.959 5.091 3.593 C 5.028 3.18 4.968 2.778 4.932 2.447 C 4.924 2.367 4.983 2.297 5.064 2.289 C 5.145 2.28 5.215 2.339 5.224 2.419 C 5.256 2.724 5.317 3.133 5.381 3.55 C 5.402 3.69 5.423 3.832 5.445 3.974 C 5.615 3.53 5.832 3.2 6.039 2.884 C 6.439 2.277 6.797 1.732 6.647 0.49 C 6.637 0.41 6.696 0.339 6.776 0.329 C 6.856 0.319 6.929 0.375 6.939 0.455 C 7.101 1.8 6.713 2.389 6.285 3.041 C 6.046 3.405 5.793 3.79 5.627 4.347 C 5.596 4.449 5.568 4.558 5.541 4.673 Z M 1.27 8.021 C 1.189 8.021 1.123 7.956 1.123 7.876 C 1.123 7.796 1.189 7.731 1.27 7.731 L 2.914 7.727 C 3.174 7.727 3.361 7.651 3.49 7.549 C 3.684 7.397 3.757 7.192 3.76 7.088 C 3.783 6.443 3.554 5.939 3.229 5.472 C 2.953 5.485 2.697 5.482 2.459 5.465 C 2.441 5.474 2.421 5.48 2.399 5.48 C 2.212 5.485 2.04 5.544 1.89 5.654 C 1.738 5.765 1.607 5.931 1.502 6.154 C 1.469 6.226 1.381 6.258 1.309 6.224 C 1.236 6.191 1.204 6.104 1.238 6.032 C 1.364 5.764 1.526 5.562 1.715 5.422 C 1.74 5.403 1.765 5.387 1.79 5.37 C 1.546 5.315 1.329 5.24 1.135 5.147 C 0.596 4.888 0.241 4.491 0.013 3.99 C -0.021 3.917 0.013 3.832 0.087 3.799 C 0.161 3.765 0.247 3.799 0.281 3.872 C 0.48 4.311 0.791 4.659 1.263 4.886 C 1.699 5.095 2.272 5.205 3.02 5.19 C 2.904 5.043 2.783 4.898 2.658 4.751 C 1.952 3.914 1.203 3.023 1.278 1.453 C 1.282 1.373 1.351 1.311 1.432 1.315 C 1.512 1.318 1.575 1.386 1.571 1.466 C 1.502 2.924 2.215 3.77 2.884 4.566 C 3.507 5.305 4.095 6.004 4.055 7.1 C 4.055 7.108 4.055 7.117 4.053 7.127 L 4.053 7.138 C 4.043 7.464 4.053 8.034 4.316 8.488 C 4.572 8.93 5.086 9.272 6.093 9.177 C 6.174 9.17 6.245 9.229 6.253 9.307 C 6.26 9.387 6.201 9.457 6.122 9.464 C 5.539 9.519 5.098 9.441 4.764 9.282 C 4.609 9.357 4.454 9.411 4.274 9.439 C 4.092 9.467 3.888 9.471 3.632 9.444 C 3.551 9.436 3.494 9.366 3.5 9.285 C 3.509 9.205 3.58 9.147 3.661 9.155 C 3.891 9.179 4.072 9.177 4.228 9.152 C 4.311 9.139 4.387 9.12 4.461 9.094 C 4.292 8.96 4.163 8.802 4.063 8.631 L 4.055 8.616 C 4.029 8.637 3.997 8.648 3.964 8.648 L 1.905 8.637 C 1.824 8.637 1.758 8.571 1.76 8.491 C 1.76 8.411 1.826 8.346 1.907 8.348 L 3.935 8.36 C 3.847 8.134 3.802 7.901 3.78 7.687 C 3.748 7.719 3.714 7.751 3.677 7.781 C 3.5 7.919 3.254 8.021 2.919 8.021 L 1.275 8.024 Z M 4.97 4.604 C 4.587 4.539 4.141 3.994 4.368 3.497 C 4.902 3.582 5.157 4.121 4.97 4.604 Z M 2.181 4.81 C 1.327 5.035 0.572 4.191 0.569 3.575 C 1.391 3.408 2.186 3.949 2.181 4.81 Z" fill="rgb(255, 255, 255)" height="9.481473113222906px" id="m_Vj26ndH" transform="translate(0 0.26)" width="9.679998097738277px"/></svg>)
![](data:image/svg+xml,<svg display="block" role="presentation" viewBox="0 0 40 40" xmlns="http://www.w3.org/2000/svg"><g d="M 11.667 26.667 L 11.667 6.375 L 2.333 15.708 L 0 13.333 L 13.333 0 L 26.667 13.333 L 24.333 15.708 L 15 6.375 L 15 26.667 Z" fill="transparent" height="26.666666666666668px" id="Kd3TB3jb_" transform="translate(6.667 6.667)" width="26.666666666666668px"><path d="M 11.667 26.667 L 11.667 6.375 L 2.333 15.708 L 0 13.333 L 13.333 0 L 26.667 13.333 L 24.333 15.708 L 15 6.375 L 15 26.667 Z" fill="rgb(247, 247, 242)" height="26.666666666666668px" id="fREJPlXET" transform="translate(0 0)" width="26.666666666666668px"/></g></svg>)